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AI in 2024: Five trends workers need to know

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AI in 2024: Five trends workers need to know

The influence of artificial intelligence stands to make an even bigger impact this year in areas including hiring bias, inclusivity, regulation and more.


Now that generative AI has been on employees' radars for more than a year, they're not only better positioned to understand its place in the contemporary work landscape, but also equipped to embrace the changes and possibility that comes with it.


  1. AI will encourage widespread inclusivity Artificial intelligence is likely to become a powerful tool for workers with disabilities – and those advances could drive change for all people. […]For example, as large language models continue to refine real-time, multilingual closed captioning, all people will have access to a wider and more diverse range of information.

  1. AI will make hiring – and layoff – processes more equitable Human-resource professionals are already prepared to use artificial intelligence in the hiring process to create a more equitable hiring landscape, but the current technology is far from perfect. In response, academics and industry experts are working to reduce algorithmic bias on electronic hiring platforms and other HR tools through AI.

  1. Workplaces will use AI to centre diversity in hiring and training  Beyond levelling the playing field for applications, evolving AI tools may also help to ensure traditionally marginalised people are not starting a new job on the back foot.

  1. Employees want to work with AI, and employers will invest in upskilling While some experts say concerns about AI replacing some roles are valid, they also have simultaneously predicted that it won't eliminate all human jobs. Instead, workers will evolve to co-exist with this emerging technology, and the employees who are willing to learn and adapt to AI will see the greatest benefits.

  1. AI regulation will continue to struggle to keep pace with the technology  As AI has come into mainstream usage, some technology leaders are calling for a push to define its boundaries. Regulators are tasked with expanding the technology, while also protecting the rights – and occupations – of a diverse human workforce.

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